CONTACT US

We're Here to Help

Whether you are a parent, carer, kin member, professional, service provider or community organisation, our team is here to help you understand the support available and identify the next step. You can contact Allied Health, Child and Family Support Services to:
  • Ask about our services
  • Make an enquiry
  • Discuss a child or family's support needs
  • Ask about referrals
  • Request an appointment
  • Find out which service may be suitable
  • Discuss accessibility or language needs
A team member listening attentively during a phone conversation.

Contact Details

Phone

1800 884 899
Call our team to ask about services, referrals or support options.

Email

[email protected]
You can email us with a general enquiry or ask our team to contact you.

Website

alliedhealthfamilies.org.au
Visit our website to learn more about our services or submit an online enquiry.
A coordinator listening during a service-navigation phone call.

Make an Online Enquiry

If you are not sure where to start, complete the enquiry form and our team can contact you to discuss your needs.

Not Sure Which Service You Need?

That's okay.
You do not need to know which service or practitioner is most appropriate before contacting us.
Our team can talk with you about:
  • Your child's age
  • Your concerns
  • Your child's strengths
  • Everyday routines
  • Communication
  • Play and participation
  • School readiness
  • Family priorities
  • Current services
  • Any barriers to accessing support
We can then help identify an appropriate next step.
A parent and practitioner considering support options together.

Language & Communication Support

We want families to be able to understand information and communicate comfortably.
Please tell us if you require:
  • An interpreter
  • Language assistance
  • Translated information
  • A particular communication method
  • Additional support to complete forms
Where appropriate and available, multilingual practitioners, bicultural workers and qualified interpreters may support communication with families.
Family members speaking with a practitioner while their child draws.

Privacy & Confidentiality

We respect the privacy of children and families.
Information provided through an enquiry or referral will be handled in accordance with applicable privacy, confidentiality and professional requirements.
Where communication with another service is appropriate, relevant information will only be shared with appropriate consent unless disclosure is otherwise required by law.
A parent considering support options during a relaxed first conversation.

Urgent or Emergency Support

Our service is not an emergency or crisis service.
If you or a child is in immediate danger or requires urgent medical assistance, contact the appropriate emergency or specialist service.
For non-emergency concerns, our team can help families understand appropriate referral pathways.
A child choosing a book with a practitioner nearby.

General Enquiries

Allied Health, Child and Family Support Services

Phone: 1800 884 899
Email: [email protected]
Website: alliedhealthfamilies.org.au
Practitioners sharing ideas at a community workspace.

Have a Question? Talk to Our Team.

Whether you are looking for support for your own family or referring someone you work with, we are here to help you understand the next step.
Make an Enquiry
Make a Referral
Call 1800 884 899